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Question: TMA03 – mark 85

Evaluate Baldock and Ungerson’s model of service users, basing your discussion on cases you have met in K100 and perhaps also service users you know.

Answer: In 1990 the NHS and Community Care Act reformed the sector, introducing competition and a market in health and social care. This mixed economy created choice for people receiving ‘community care’ and highlighted the differences in the way people like to be cared for. A few years later, John Baldock and Clare Ungerson created a model that encompasses these care consumers. Their idea was that all people in receipt of care fall somewhere on its axis. The model works by positioning people by their expectations on who should provide resources for their care (the horizontal axis) and by their level of participation in seeking and obtaining services (the vertical axis). See Figure 1, below....(short extract)

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  • Subject: Nursing
  • Course: K100
  • Level: Degree
  • Year: 1st
  • Mark: 85%
  • Words: 1622
  • Date submitted: January 13, 2009
  • Date written: February, 2006
  • References: Yes
  • Document type: Essay*
  • Essay ID: 115

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