Home > Level 5 Diploma in Leadership for Health and Social Care Services (England) (QCF

Question: Unit 10, 20 & 23
Task type: Reflective Account

Description of Task:
Reflective account to demonstrate your knowledge and competency to lead and manage a team within a Health and Social care setting.
Recruitment and selection within Health and Social Care setting.
Manage induction in Health and Social Care setting.

Scope of Task
The following areas are to be covered / discussed / referred to in your answers:
For this reflective account you need to cover the following areas:
• Regulatory requirements for recruitment.
• Serious case reviews that have effected legislation.
• Job descriptions.
• Interview criteria.
• Involving others in selection process.
• Evaluation of interview and selection processes.
• Team performance.
• Induction.
• Retention.
• Allocation of workloads.
• Team roles.
• Team objectives.
• Delegation.
• Accountability.
• Supervision.
• Conflict.
• Communication.
• Partnership working.
• Information sharing.
• Systems and processes.
• Rotas
• Person centred care.
• Meetings.
• Shared vision.
• Set personal objectives.
• Personal development.
• Appraisals.
• Challenging poor practice.

Task Questions
1. Reflect on the recruitment process. Discuss legislation related to recruitment. You should consider equality and discrimination, when writing you person specification and any adverts you place. Discuss regulatory requirements such as CRB checks, ISA checks and the right to work. Discuss serious case reviews that have led to changes in legislation.

2. Discuss interview criteria and how these are used to enable equality and fairness when interviewing. Relate this to job description.

3. Reflect on involving others in the recruitment process.

4. Discuss how you communicate results of interviews to candidates.

5. Discuss how you audit the interview process to make sure it is effective.

6. Describe the process for monitoring staff retention. What is your role as Manager in identifying the reasons people leave.

7. Have you made any changes to the recruitment process, describe the changes made.

8. Explain the induction process, include legislation and organisational policies. Analyse the role of induction in supporting others to understand values and methods of working. Describe your role in the induction process, have you developed this and made changes. Have you obtained feedback on the induction process and your own role? Have you made changes as a result of feedback?

9. Discuss the impact of staff changes on established teams. Discuss the challenges experienced by developing teams. How can you allocate staff and ensure staff mix to maximise any benefits.

10. Explain how new members of staff can be support by existing members of staff. Such as mentoring. What is your role in monitoring this process?

11. Explain different ways of managing conflict. Use real examples of conflicts you have dealt with. (Staff related). Could you have dealt with it in a different way?

12. How do you encourage team working? How do you encourage team members to share ideas?

13. Explain how you use supervision and appraisal to develop staff and encourage innovative ideas.

14. Explain how you share your vision and plans, with the team. How do you gain their feedback?

15. What are your current work objectives, how do you involve other team members. How do you share your objectives and gain team support.

16 Explain how you set personal objectives for each team member.

17. Discuss how you give feedback to the team and individual members.

18. Analyse the methods you use if teamwork and shared visions are not effective. Could you do this differently?

19. About you, think about what sort of Manager you are. What is your management style? Are you good at delegating?

20. For everything you have discussed, now explain how you ensure this meets regulatory requirements.

NB: If you are taking the adult or children and young people’s pathway, please refer to the legislation and regulations related to your pathway.

If you are taking both pathways please ensure you refer to both.

Unit 10: 1.1 1.2 1.3 1.4 1.5 1.6 1.7 2.1 3.1 4.2 6.4
Unit 20: 1.1 1.2 1.3
Unit 23: 1.1 1.2 1.3 1.4 1.5 2.1 4.1

Level 5 Diploma in Leadership for Health and Social Care and Children and Young People’s Services

Answer: Interviewing is a basic selection structure that everyone applying or joining scope organisation will need to undergo
Before the interview; the first stage is to identify the position or vacancy and the framework for the interview, make preparation by gathering all relevant information needed for the position.
Within the recruitment process there are certain criteria that are required by the candidate before they can be shortlisted to attend the interview. For example appropriate experience, flexibility, and relevant skills.
Once we have identified potential candidates, there are five stages of the interview process that are expected of the interviewer within scope .
Stage 1 :
Preparation: within this stage the interviewer will need to check all application to see that they match’s the appropriate job specification and description this is done by using a mark chart. After ...(short extract)

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  • Subject: Health and Social Care
  • Course: Level 5 Diploma in Leadership for Health and Social Care Services (England) (QCF
  • Level: Further Education
  • Year: Not applicable
  • Mark: Not available
  • Words: 7437
  • Date submitted: December 30, 2016
  • Date written: July, 2015
  • References: No
  • Document type: Essay*
  • Essay ID: 7767

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