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Question: Unit 1 Use and develop systems that promote communication

1.1 Review the range of groups and individuals whose communication needs must be addressed in your own job role.
1.2 Explain how to support effective communication within your own job role
1.3 Analyse the barriers and challenges to communication within your own job role.
1.4 Implement a strategy to overcome communication barriers.
1.5 Use different means of communication to meet different needs.

2.1 Monitor the effectiveness of communication systems and practices.
2.2 Evaluate the effectiveness of existing communication systems and practices.
2.3 Propose improvements to communication systems and practices to address any shortcomings.
2.4 Lead the implementation of revised communication systems and practices.

3.1 Use communication systems to promote partnership working.
3.2 Compare the effectiveness of different communication systems for partnership working

4.1 Explain legal and ethical tensions between maintaining confidentiality and sharing information
4.2 Analyse the essential features of information sharing agreements within and between organisations.
4.3 Demonstrate use of information management systems that meet legal and ethical requirements.

Answer: Working within a residential social care environment with a client group of requiring 24-hour supervision to assist, support and aid. Diagnosed with complex care needs including Autism and spectrum disorders, severe learning difficulties compounded by challenging behavior.
As a care provider for young people with these particular developmental disorders, effective communication is quite often the first barrier, which must be overcome to make any form of progress with regards to relationship building, trust, support and the basis of learning and development. This includes both the individuals requiring support and the members of the staff team providing that support. Without basic forms of communication from both parties and associated parties there can be no conversation or dialogue.

1.1 - Within the working environment there are 3 specific groups. Within employer and employee hier...(short extract)

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  • Subject: Health and Social Care
  • Course: Health and Social Care
  • Level: Further Education
  • Year: Not applicable
  • Mark: Not available
  • Words: 2880
  • Date submitted: March 05, 2018
  • Date written: March, 2016
  • References: No
  • Document type: Essay*
  • Essay ID: 8311

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